Current vacancies

Education Officer

**Maternity Cover for 12 month period**

Up to £25,000

Role summary

The Education Officer is responsible for the annual delivery of organising and administering the MW Study Programme. The job is customer facing and requires excellence in service and communication, attention to detail and a high level of organisational and administrative skills.

Closing date: 9am UK time on Monday 23 January 2017

Please read the following sections carefully before submitting your application:

  1. Background information
  2. Job description
  3. Salary and conditions of service
  4. Recruitment process

1. Background information

The Institute of Masters of Wine is dedicated to promoting excellence in the wine trade.

'Master of Wine' is both a qualification and a title, usually abbreviated to 'MW' following a Member's name. Anybody who uses these letters has passed the rigorous Master of Wine Examination that tests both practical and theoretical understanding of the wines of the world.

The Institute works to build a community of individual Masters of Wine as they strive for excellence in their wine-related activities, and seeks to attract new Members of the highest calibre from across the global wine community.

The Institute’s purpose is to promote excellence, interaction and learning across all sectors of the global wine community. It has 353 Members around the world, working as winemakers, viticulturists, importers, buyers, retailers, journalists, educators, sommeliers and senior executives. The Institute runs Study Programmes for over 330 students and events around the world, and conducts examinations in London, North America and Australia each year. It relies heavily on Members who volunteer to organise and carry out many of its activities.

The Institute has very recently moved to new, purpose-build Headquarters in Vauxhall, London. It has a core staff of eight, with additional staff located in North America and Australia.

2. Job description

Reports to: Head of Study Programme and Development

Scope of role:
The Institute of Masters of Wine seeks an Education Officer to help deliver the Institute’s globally renowned Study Programme and Examinations. We are looking for a highly organised person, with experience in administration and/or events management, who is a friendly and self-assured team player, confident in all areas of this busy and varied role.

The Education Officer deals with enquiries on a daily basis from students, Masters of Wine, members of the wine trade and general public. The successful candidate will therefore have strong inter-personal skills, ability to communicate tactfully under pressure, and be discreet and trustworthy.

Competence of Word, Excel and Outlook is essential. The post-holder should be able to work on their own initiative to deal with frequently changing priorities, have strong writing skills and respect the need for confidentiality. Fluent written and spoken English is essential. An interest in wine would be helpful, but not essential.

The role involves the occasional moving of cases of wine with the handling of both sealed and open wine.

Administering the study programme applications:

· providing information to prospective students

· keeping all information material (print and online) up-to-date

· Setting up and managing registration for current students at the start of each year

· reviewing applications on an on-going basis coordinating marking of entry examination

· pulling application data together for all applicants and presenting this in a format for the admissions panel to make admissions decisions

· coordinating the confirmation of admittance/rejection

· Supplying invoicing information for student fees to the finance department and alerting them of any alterations

· consolidating accounts with the Finance team for application fee and tuition fees

· maintain applications portal and databases at all time to ensure everything is up-to-date

Wine procurement and management:

· assisting the coordinating of wine procurement of wines for the Seminars, Course Days masterclasses, etc.

· liaising with suppliers

· coordinating deliveries

· keeping the storeroom tidy and stocks records up-to-date

· researching technical information and working with MWs to compile this information into an agreed format

· drafting and producing necessary paperwork for tastings (question sheets, answer books and crib sheets, on-screen versions)

· organising long-term storage and cataloguing of left-over wines

· managing the education cellar at Institute Warehouse

· organising the tasting of seminar wines (arranging for wines, glasses, papers, notifying Education Committee members)

Course day administration:

· making sure classrooms are available for each Course Day

· setting up online registration facility for students

· organising wines and printed materials

· liaison with course day tutors

· starting the days at 8.00 am, opening wines, decanting them, washing glasses, etc.

· providing all paper work is in place

· reminder to students prior to course day

· follow up afterwards: feedback survey to students and invoices from MWs

Seminar administration and delivery:

· booking seminar venues

· organising tasting equipment (glasses, blank bottles, funnels, corkscrews, labels/marking pens, slow-pourers)

· booking MW travel in line with IMW Travel Policy

· seminar wine logistics (competitive quotes, export – import regulations, secure packaging, liaison with the North American and Australasian Officers)

· printed documents: tastings, presentations, seminar schedule, name list of students, accommodation and transfer information, etc.

· communicating logistical and organisational information to students and collating their details (travel, diet, contact, etc.)

· travel to and onsite support at seminars, as required

· final briefing e-mails to students and MWs

· seminar feedback

Stage 1 Assessment:

· venues coordination (Sydney, London and San Francisco)

· wine coordination

· question paper and answer sheet proofing and production

· printed papers

· translator coordination

· managing Student registrations

· organising and liaison with markers

· coordinating and invigilation on the day of the assessment

· Onsite support at the London exam centre during MW Exam week

· collating and organising examination papers

· sending scripts to markers along with notes on wines

· results spreadsheet data input and preparation

· co-ordinating invoices from markers

· result letter preparation along with feedback

· entering results in database


· update mentor allocation lists

· distribute mentor allocation to both students and MWs

· supply Mentors with Guide Book and necessary information material

General administration:

· keeping student records in the database up-to-date

· keeping e-mail distribution lists up-to-date

· alerting the Finance Assistant and/or Communications Manager to any changes in student contact details

Education Committee:

· act as Secretary to the Committee

· reminders of the dates of meetings

· minutes, agenda and papers for members

· tracking of actions from the previous meetings

3. Salary and conditions of service

Salary: up to £25,000

Place of Work: 6 Riverlight Quay , London, SW11 8EA

Status: 12 months’ maternity cover, with three months’ probationary period

Full details, and terms and conditions of employment will be issued if an offer of employment is made.

4. Recruitment process

Applicants should send a CV (2 page maximum) and covering letter (2 pages maximum), detailing how your skills and experience match the job description to the Head of Study Programme and Development, Olivier Chapman at before 9am UK time on 23 January 2017.

Initial interviews will be conducted by phone on Friday 3 February 2017 and final interviews on Thursday 9 February 2017.

Appointment will be subject to satisfactory references and the job offer will be made upon the successful completion of a three-month probationary period.

Unfortunately we can only contact candidates who are successful for interview.